Subscribable events

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If you require extra contextual information or wish to subscribe to webhook notifications on behalf of multiple Snapdocs companies, our recommendation is to include this extra information within the webhook_url.

For example, if ‘xyzpos.com’ wishes to subscribe to closings events from two companies that it identifies as lender-X and bank-z , you would supply the following URLs to Snapdocs when subscribing to the events:

Subscription EventsEvent Description
borrower.esigning_availableClosing documents are available for a Borrower to eSign.
borrower.esigning_completeA Borrower has eSigned a closing package.
borrower.preview_availableClosing documents are available for a Borrower to preview.
borrower.preview_completeA Borrower has previewed closing documents.
borrower.redraw_preview_availableRedraw documents are available for a Borrower to preview.
borrower.redraw_esigning_availableRedraw documents are available for a borrower to eSign
borrower.opted_outBorrower opted out of esigning.
borrower.opted_inBorrower opted back into esigning.
borrower.esign_reminderBorrower is reminded to esign.
borrower.ron_kba_passedA Borrower passed knowledge-based authentication for a remote online notarization.
borrower.ron_kba_failedA Borrower failed knowledge-based authentication for a remote online notarization.
borrower.ron_idv_passedA Borrower passed identity verification for a remote online notarization.
borrower.ron_idv_failedA Borrower failed identity verification for a remote online notarization.
borrower.ron_signing_completedA Borrower finished signing their remote online notarization session.
closing.createdClosing created.
closing.completedClosing has been completed.
closing.canceledClosing canceled.
closing.canceled_from_redrawClosing was canceled from full redraw.
closing.created_from_redrawClosing is created from a full redraw.
closing.type_convertedClosing type was converted
closing.appointment_details_changedClosing appointment details have changed
document.createdA signed closing document has been generated.
notary.order_createdA notary order has been created.
notary.order_canceledA notary order has been canceled.
notary.appointment_confirmedA notary appointment has been confirmed.
notary.order_completedA notary order has been completed.
notary.order_did_not_signA notary order was not signed.
notary.assignedA notary has been assigned.
notary.attachment_delivery_status_changedA notary order's attachment delivery status changed.
notary.appointment_confirmation_status_changedA notary appointment confirmation status changed.
quality_control.status_changedClosing quality control status changed.
status.changedClosing status changed.
closing.ron_signing_availableThe remote online notarization is available for the borrowers to schedule or join. Fires whether the package was scheduled or pre-assigned.
closing.ron_signing_startedA remote online notarization session has started. Fires once per session, so a closing whose session is split sees it more than once.
closing.ron_signing_canceledThe remote online notarization was canceled before the session started.
closing.ron_signing_did_not_signThe remote online notarization session started but was not signed.
closing.enote_ready_for_signingThe eNote is ready to be signed.
borrower.enote_signing_availableThe eNote is available for a Borrower to sign.
closing.enote_signedThe eNote has been signed by all signers.